News: Tony Belak

Tony Belak

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Ombuds' Insight: Characteristics of an effective leader

Effective leaders willingly admit when they need help, and when they face a problem that is beyond their own considerable ability, they are able to go outside their own resources to enlist proper assistance.

Ombuds Insight: How to be a successful negotiator

The key to being a successful negotiator is to be prepared.

Ombuds’ Insight: Can’t you just listen?

Sometimes, I just want someone to listen to me and not interrupt or offer advice.